Digital Operating Model Design

Overview / Trends / Challenges

Digital Operating Models (DOMs) define how enterprises operate in a technology-enabled world. Traditional hierarchies and siloed functions are being replaced by modular, data-driven, and cross-functional value streams. The shift to platform-based ecosystems, hybrid workplaces, and agile delivery frameworks is reshaping organizational structures.

Companies face pressure to increase speed-to-market, improve customer-centricity, and integrate innovation loops across the value chain. The challenge lies in operationalizing digital strategies through redesigned governance, metrics, and capabilities.

Insights

  • 67% of digital transformations fail due to misaligned or outdated operating models.
  • Scalable digital operations hinge on real-time data flows and interconnected platforms.
  • High-performing companies use digital twins and process mining to simulate operational change.
  • Modular and product-centric operating models are replacing rigid functional organizations.
  • Continuous upskilling and talent mobility are integral to DOM sustainability.

Where Ganexa stands out

  • We co-design future-ready operating models tailored to your industry’s disruption curve and maturity.
  • Ganexa integrates agile-at-scale frameworks into enterprise structures for adaptive execution.
  • We bring playbooks to operationalize digital governance, funding models, and value metrics.
  • Our consultants ensure capability mapping across technology, process, and talent domains.
  • We embed change management and leadership enablement within operating model transitions.

Services Provided

  • DOM assessments to identify structural gaps in agility, collaboration, and digital service delivery.
  • Design of product-centric and value-stream-based models integrating business and IT.
  • Setup of digital governance boards, KPIs, and funding mechanisms for sustained execution.
  • Implementation of scaled agile (SAFe), Lean, or hybrid delivery structures across teams.
  • Workshops and toolkits to align leaders, roles, and culture with new operating paradigms.